During its Strategic Planning in 1993, ASMAR identified that it was essential for it to have international quality certification in the short-term, to ensure the full satisfaction of its customers, and to be able to do business in an increasingly competitive naval industry.
Consequently, an ISO-9001 certification program was developed for its Industrial Plants, beginning with Talcahuano, the biggest shipyard in the Pacific in South America. In 1996, this Shipyard was certified by Lloyd’s Register Quality Assurance (LRQA). The certificate was presented by the Global President of Lloyd’s, Mr. Patrick O’Ferrall, in a solemn ceremony that took place in Santiago, Chile. Subsequently, LRQA certified the Valparaiso and Magallanes plants, all under the ISO-9001 Standard version for 1994.
When the ISO-9001:2000 Quality Management Standard was issued, which fundamentally focuses on obtaining customer satisfaction, managing the Company with processes oriented toward fulfilling the established objectives, and establishing a system for continuous improvement, ASMAR recertified its Quality Management Systems under this new standard a year early, in order to pass on the benefits offered by this new and modern system to its customer in advance, that´s the reason why in November 2002, all the Shipyards and ASMAR’s Corporate Management obtained ISO-9001:2000 Certification.
Thus, ASMAR was the first heavy industry in the Marine area in South America to be certified under the new standard.
As the standards have been updated, ASMAR has done the same with their certifications, currently counting on certifications integrated in Quality, Safety and Health in the workplace and Environment, as shown below.
INTEGRATED MANAGEMENT SYSTEM (SGI) CERTIFICATIONS
Shipyards in Talcahuano and Magallanes and the Corporate Management maintain certified its Quality Management Systems by the Lloyd’s Register Quality Assurance (LRQA, conforming to ISO 9001:2015 “Quality Management Systems”), since 1996, 1999 and 2002 respectively.
The Talcahuano and Magallanes shipyards in December 2018 certified its System of Management of Safety and Health at work, in the Norma ISO 45001:2018.
In the case of the Valparaíso shipyard, this keeps their certifications in the standard ISO 9001:2015 “Quality Management Systems” since the year 1998; in the Norma OHSAS 18001:2007 “Health and Safety Management System on the job” since 2008; and the standard ISO 14001:2015 “Environmental Management System” from the year 2011.
Likewise, both the shipyard of Talcahuano and Valparaíso have their calibration laboratories accredited by the National Institute of standardization – INN, after making audits the processes on a regular basis under the standard NCh-ISO 17025. Of 2005 “General requirements for the competence of testing and calibration laboratories”, helping to ensure the competence of laboratories in the magnitudes of length, pressure, power, temperature, torque in ASMAR (T); and in the magnitudes of length and electric in ASMAR (V), together with the reliability required in the process of measurement for the execution of work in the workshops.
In addition, Talcahuano and Magallanes shipyards maintain certification in the I.S.P.S. Code (International Ship and Port Facility Security Code), ensuring that they comply with the requirements in their port facilities to minimize attacks of organized terrorism, sabotage or stowaway are covered.